Foody by Softlogic

Help Centre

Welcome to the Softlogic Restaurants Help Centre. Find answers about online ordering, payments, delivery, pickup, cancellations, refunds, promotions and account support across our participating restaurant brands.

How do I place an order?

Select your preferred restaurant brand, choose an available outlet or enter your delivery address, add items to your cart, review the order and complete payment using an available payment method.

How do I know whether my order is confirmed?

Can I change or cancel my order?

Which payment methods are accepted?

What should I do if my payment fails or I am charged twice?

Where is delivery available?

Are delivery times guaranteed?

What should I do if an item is missing, incorrect or has a quality issue?

How are refunds or replacements handled?

Can I combine promotions or vouchers?

How do I report an allergy or dietary requirement?

How do I contact Customer Support?

Please include your order number and registered contact details when requesting assistance.

0112 123 123

info@softlogic.lk